Fire Chief Scott D. Kerwood, MIFireE, EFO, CFO, CFPS FIRE CHIEFS' WELCOME Since 1993 the Orange County Fire/Rescue Emergency Services District #1 has offered a wide range of emergency and non-emergency services to the citizens of Vidor, Pine Forest, Rose City, and unincorporated areas of western Orange County. Our services range from fire suppression, hazardous materials mitigation, natural disaster response, advanced life support medical treatment, rescue, public fire education, fire investigation, and other services which go unnoticed by the general public. Orange County Fire/Rescue currently develops, supports, and offers many educational based programs which can be requested by you!		Fire Safety Programs Children's Fire Safety House Seasonal Fire Safety Weather Safety Natural Disaster Safety Home Fire Safety Inspections Facility Tours Fire Extinguisher Programs Equipment Demonstrations Blood Pressure Checks
		SERVICE GUARANTEE The ORANGE COUNTY FIRE/RESCUE EMERGENCY SERVICES DISTRICT #1 is so very proud of its customer service program that we make this pledge to you. Satisfaction guaranteed! It is our way of demonstrating our pride, our confidence, and our commitment to you, the people we serve. We guarantee that our firefighters will respond to your request for assistance as quickly as possible, and that the service they provide will be caring, courteous, and satisfactory to you. We guarantee that you will be treated with respect, dignity, and compassion in your time of need. We guarantee that we will do whatever it takes to correct any situation that does not meet your high standards and expectations.
	FIRE INSURANCE RATES Fire casualty companies (insurance companies) establish fire insurance rates for all communities or emergency services districts. These rates are solely up to the individual companies and may be predicated on numerous factors. Most companies, however, use a grading schedule established by the Insurance Service Office (ISO), a rating bureau supported by the insurance industry. An exception to this is State Farm Insurance. State Farm Insurance does not use the ISO rating. Instead State Farm uses their own company scale. The engineering model used by ISO to rate individual fire departments evaluates a number of fire protection factors. The final rating is proportionately developed based on fire protection capability (50%), community water supply (40%), and communications (10%). For ISO purposes fire protection encompasses fire stations, equipment, personnel, training, maintenance, etc.; community water supply encompasses size and locations of fire hydrants, water main sizes, and water storage tank/towers, etc.; and communications encompasses 9-1-1 telephone system, back-up generators for the system, dispatchers on duty, etc. For your insurance purposes, your ISO rating is based on the services of Orange County Fire/Rescue Emergency Services District #1 (fire protection), Orange County Water Control & Improvement District #1 or Mauriceville Special Utility District (community water supply), and Vidor Police Department (communications). ISO ratings translate into direct savings to you on your insurance. The current ISO rating for Orange County Fire/Rescue Emergency Services District #1, "Your Hometown Fire Department", is as follows: ISO Class 5: If your property is within 5 miles of an Orange County Fire/Rescue Emergency Services District #1 fire station and you have a fire hydrant within 1000 feet of your residence. ISO Class 9: If your property is within 5 miles of an Orange County Fire/Rescue Emergency Services District #1 fire station but greater than 1000 feet from the nearest fire hydrant. ISO Class 10: If your property is beyond 5 miles of an Orange County Fire/Rescue Emergency Services District #1 fire station. Click here on the Fire Insurance Rate letters for copies from ISO and the Texas Department of Insurance that you can print and take to your insurance agent.